Privacy Policy
Information Protection
Welcome to Datacodex. We sincerely respect your privacy and understand the sensitivity of the data you entrust to us. This policy outlines our transparent approach to data handling, whether you are browsing this website or visiting our laboratory at Al-Fares Computer Maintenance & Data Recovery Center.
What Data Do We Collect? (Almost None)
The Datacodex platform is a Static Website. We don't have hidden backend databases, we do not require user logins, and we don't harvest your email address for aggressive marketing campaigns. You browse this knowledge base completely anonymously.
Website Analytics
To improve our content quality and understand our most popular articles, we utilize Cloudflare Web Analytics. This is a privacy-first analytics service; it does not set tracking cookies in your browser, does not track your behavior across the internet, and does not collect or store your individual IP address.
Communication via WhatsApp
All direct communication with our engineers is directed to the external WhatsApp application. We do not store any chat logs or records of your inquiries on our website servers. Once you contact us, your communication data is subject to the privacy policies of WhatsApp and its parent company (Meta).
The Blind Recovery Protocol (In-Lab)
When you hand over your storage media for recovery, we employ our strict "Blind Recovery" protocol. We recover the hex-level infrastructure and directory trees using advanced proprietary tools without ever needing to open, view, or interact with your personal files. Once you confirm the successful receipt of your recovered data, any temporary clones or images we hold are immediately and sanitarily wiped.
PDPL Compliance
Our operations strictly comply with the principles and provisions of the Saudi Personal Data Protection Law (PDPL). We ensure that no data processing or transfer occurs beyond the strict technical scope required to successfully complete your data recovery case.
Privacy Inquiries
If you have any questions or concerns regarding how we handle your data, we welcome your direct communication via our Laboratory WhatsApp.